Pick who you are. Answers for relocation companies, suppliers, and teams looking at Athena.
What value does OWL provide?
OWL gives your team direct access to verified suppliers of corporate housing, hotels, and furniture rentals through one intelligent software solution. Instead of managing multiple systems, emails, and suppliers, your team can source globally, compare direct quotes, manage bookings, and oversee every stay from one place. The result is greater choice, faster sourcing, increased transparency, and complete control over every decision.
Who is OWL built for?
OWL is built for any organization sourcing corporate housing, hotels, or furniture rentals. Whether your team manages 10 moves a year or 10,000, everyone works in one shared system with complete visibility over every request, booking, and stay.
Do we have to change how our team works?
No. Your people stay in control. OWL simply gives them a better way to work by bringing sourcing, bookings, supplier communication, reporting, and stay management into one connected system. It's a smarter way of working, not a different one.
What accommodation options are available through OWL?
OWL gives you access to serviced corporate housing, private homes, and hotels through a global network of verified suppliers. Whether you're arranging a short-term assignment, executive relocation, or family move, your team can source, compare, book, and manage every stay from one place.
Can we use our existing supplier network?
Yes. OWL is designed to strengthen your existing supplier relationships, not replace them. If your suppliers aren't already using OWL, they can join through a simple registration process. At the same time, you'll gain access to our wider network of verified suppliers, giving you greater choice and coverage whenever you need it.
Is OWL only for large programs?
No. OWL is designed to scale with your business. Whether you're managing a handful of relocations each month or thousands of accommodation requests globally, the same intelligent workflow helps your team source, book, and manage corporate housing, hotels, and furniture rentals more efficiently.
Can OWL support global accommodation programs?
Yes. OWL supports both domestic and international accommodation programs. Source corporate housing and hotels across 98+ countries, with verified suppliers and transactions in local currencies.
What happens after we award a quote to a supplier?
Once you award a quote, it becomes a live booking that both you and the supplier manage within OWL. Booking details, confirmations, status updates, and communication are all kept together, while your existing lease agreements and documentation remain exactly as they are.
Is OWL just another platform?
No. OWL is a purpose-built corporate housing software, not a platform. You remain in control of your pricing, inventory, and business relationships. OWL simply provides the technology to help you receive new business, source accommodation globally, and manage bookings more efficiently.
How does OWL work for suppliers?
OWL is the technology used by relocation companies to source corporate housing worldwide. Create your company profile, define your coverage and rates, and respond directly to housing requests in your markets. You remain in complete control of your inventory, pricing, and how your business is represented.
How does OWL help suppliers grow their business?
Only OWL allows suppliers to both receive housing requests from buyers AND source accommodation for their own clients outside their inventory. It helps you expand your reach, fulfil more business, and grow without adding overhead.
Do I have to upload my entire inventory?
No. OWL doesn’t require a full inventory upload. Simply define the locations you serve, and when you quote a request, you provide the specific property you’re offering.
Who uses OWL to source corporate housing?
Requests come directly from verified relocation management companies and corporate housing buyers. Each request includes all the key details, including location, stay dates, and accommodation requirements, giving you complete visibility before you decide whether to quote.
What do buyers look for when awarding a booking?
Buyers compare all submitted quotes and award the booking to the supplier that best meets their requirements. Competitive pricing, suitable accommodation, fast response times, and clear, detailed quotes all contribute to the final decision.
Do I need to respond to every request?
No. You’re free to quote only the requests that match your availability, locations, and business needs. If a request isn’t right for you, you can simply decline it.
How quickly should I respond?
While every request has a deadline, responding as early as possible is recommended. Buyers frequently review quotes throughout the sourcing process and may award a booking before the deadline if they’ve found the right option.
What happens if my quote is awarded?
You’ll receive an instant notification that your quote has been selected. The booking is then confirmed in OWL, where both you and the buyer can view the reservation details, guest information, and key booking updates. You continue to manage your own booking and guest experience as normal.
Can I save my property details for future quotes?
Yes. Properties you’ve previously quoted can be saved to your profile, making future quotes faster and easier.
Can I speak with the buyer directly?
During the sourcing process, communication can only be initiated by the buyer through OWL. This ensures a fair and consistent process for all suppliers. Once your quote is awarded, you’ll have access to the information needed to complete the reservation.
How do I join OWL?
Every supplier application is carefully reviewed by our Approval Team to maintain the quality of our global supplier community. Once approved, you’ll create your profile, set your areas of coverage, and be ready to receive and quote corporate housing requests.
OWLGlobal Housing ManagementDirect sourcing, in-app communication, payments. Ends with a booking.
AthenaTemporary Housing Operations SystemStay management, vendor communication, guest portal. Runs everything after the booking.
What is the difference between OWL and Athena?
Two products, two jobs. OWL is Global Housing Management: sourcing, in-app communication and payments, from request to signed booking. Athena is the Temporary Housing Operations System: the software a corporate housing operation runs on. Stays, units, guests, vendors, billing and reporting live in Athena; the sourcing that fills them happens in OWL.
What does Athena manage?
The full operating cycle of a stay: reservations, extensions and departures; unit readiness between guests; vendor communication and work orders; guest communication through the guest portal; invoicing and payments; and reporting across occupancy, revenue and receivables.
Who is Athena for?
Corporate housing providers, serviced apartment operators and relocation housing teams who run stays, not only book them. If your business owns everything between move-in and move-out, Athena is the system of record for it.
We already use corporate housing management software. Why Athena?
Athena covers the same operational ground as the established corporate housing systems: reservations, unit inventory, billing, vendor coordination and reporting. The difference is what it is built on. Athena is AI-powered, so the repetitive work of running stays happens on its own, and it connects natively to the OWL marketplace, so the demand that fills your units and the operation that runs them finally share one record.
Do I need OWL to use Athena?
They are strongest together. A booking awarded in OWL becomes a stay in Athena with nothing rekeyed: the property, the dates, the client and the terms arrive ready to manage. Stays sourced outside OWL live in Athena all the same.
Will my clients and guests notice a change?
Only in what they receive. Clients get status updates without chasing them, guests get a portal for their stay, and the booking process itself stays exactly where it is today.
